Processing:

• In-stock wigs ship within 2–3 business days.
  
• Preorder wigs may take 7–10 business days (varies by length/texture).
  

Shipping:

• Standard US shipping: 3–5 business days after processing
  
• Expedited options available at checkout
  
• Tracking number sent once shipped
  

Returns & Exchanges:

• For sanitary reasons, all wig sales are final.
  
• We accept returns only if the wrong item was sent or if the product arrives defective.
  
• If eligible, items must be unworn, unaltered, and in original packaging.
  
• Email support@sogorjess.com within 3 days of delivery for resolution.