Lace Replacement
Need your unit shook back with a new lace? We got you!
→ Your wig will be deeply washed.
→ Receive a deep conditioning treatment.
→ Lace will be replaced (Knots will be lightly bleach & plucked)
→ Restyled and ready to wear out the box!
→ We’ll also tighten any loose tracks or replace old bands or combs.
-Unit does not have to be made by our company.
Wigs MUST BE SHIPPED/ DROPPED OFF TO US in order to have this service done.
Please do not ship with signature tracking. This will delay your unit turnaround time of 7-14 business days after unit is received. Address is a secure place. You will be emailed address. Please
Please send us your tracking number for reference so we know when to check the mail for your unit, failure to send will delay your order, thank you!
Email contact@sogorjess.com
(Choose pickup option for shipping) Please drop off your wig to:
So GorJess Hair Co.
7011 Goodman Rd.
Suite 102 Walls, MS 38680
Wig Maintenance: https://sogorjess.com/products/wig-maintenance-1
Shop Lace: https://sogorjess.com/collections/closures-frontals
Doll Facts
Shipping & Returns
Processing:
- In-stock wigs ship within 2–3 business days.
- Preorder wigs may take 7–10 business days (varies by length/texture).
Shipping:
- Standard US shipping: 3–5 business days after processing
- Expedited options available at checkout
- Tracking number sent once shipped
Returns & Exchanges:
- For sanitary reasons, all wig sales are final.
- We accept returns only if the wrong item was sent or if the product arrives defective.
- If eligible, items must be unworn, unaltered, and in original packaging.
- Email support@sogorjess.com within 3 days of delivery for resolution.